- 1. The benefits of change are
not explained
- 2. Individuals are not engaged
or involved in the change process - it is done to them
- 3. Communication is formal and
one-way: we will tell you when we know something
- 4. 'What's in it for me' is not
addressed
- 5. There are few tools and processes
to help create a momentum from the 'old' way of doing things
to the 'new'
- 6. Everyone looks busy, attends
meetings and keeps their head-down, until 'them upstairs' provide
an unequivocal, definitive statement of what change will actually
mean
- 7. A high degree of inertia as
'finger-pointing' goes on: when will the Executive team provide
us with any clear direction? In turn the Executive team scratch
their heads and point their fingers at employees wondering, when
will they use their initiative.
- 8. Change is explained from a
strategy and structural point, but not from a behavioural perspective
- ie what does it mean I have to do differently.
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