Communication

Coaching creates a forum for open, two-way discussions. Coaching helps get to the 'heart' of the matter, more effectively than any other communication tool. Effective communication begins with step 1.

1. AWARENESS. Becoming more conscious of what the business priorities are and my role in making them happen.

2. UNDERSTANDING. Gaining real understanding of what I have to do and how I go about achieving results.

3. INVOLVEMENT. Feeling part of the solution because I know what is expected of me.

4. COMMITMENT. Feeling energised and committed because my views, my actions and my feelings matter.

5. MOTIVATION. Going the extra mile and enjoying work because I feel in control.