- Managers and leaders role-model
the right behaviours
- People's hopes, aspirations and
needs are understood as part of the change process
- Individuals have the tools to
manage change, rather than change managing them
- Individuals can make more informed
choices
- The 'soft-stuff' can be measured:
climate, team morale, etc
- Everyone has a leadership role
to play, it is not the prerogative of the Executive
- Managers coach and do so week
in, week out
- Everyone takes a systemic perspective
- success is multifaceted. Focusing just on the numbers, profits,
costs, will not in itself create a viable business
- People understand what is happening
in the market place and how it will effect them
- People are actively involved and
feel part of the solution - not an after thought
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